Casino Mate

Why Australians Should Choose Casino Mate

• Stylishly designed, player friendly Australian online casino
• Play online casino games from four providers
• Generous welcome offer of up to $1400 plus 80 zero wager free spins
• Play on desktop, laptop, and mobile devices
• Social interaction through Facebook, Google Plus, Twitter, and YouTube

Casino Overview

Casino Mate is an online casino that has been designed for play on multiple devices, including iOS and Android smartphones and tablets. The highlights are its promotions, rewards for loyalty, and wide range of banking methods. However, the online casino doesn't reveal any ownership or licensing details on its homepage.

Regarding safety and security, the online casino mentions that it uses the latest 128-bit Secure Socket Layer (SSL) technology to protect player details. This is a sophisticated digital encryption system that encrypts players' financial details, information of financial transactions, and gaming and payment history so that it doesn't reach the wrong hands.

According to the online casino's terms and conditions page, players have to be at least 18 years old to play for real money. The online casino may request proof of age to keep minor players away.

Casino Software

Casino Mate offers the choicest online casino games from four well-known providers—Microgaming, BetSoft, PlayNGo, and Quickspin.

• Microgaming – Microgaming is the oldest provider of online casino gaming software, gaming solutions, and gaming content in the world. It is also home to the world’s biggest network of progressive jackpot games. Casino Mate is home to Microgaming games such as Immortal Romance, Jungle Jim, Thunderstruck II, and Break Da Bank Again.
• Betsoft – Betsoft is popular for its 3D slots. Some of the top Betsoft games in the portfolio are 2 Million BC, Aztec Treasures, Black Gold, and Boomanji.
• Quickspin – Quickspin games come with autoplay feature and amazing graphics. Choose from Quickspin titles such as Big Bad Wolf, Eastern Emeralds, and Dragon Shrine at Casino Mate.
• PlaynGo - Choose from Play N Go games such as Easter Eggs, Book of Dead, Chinese New Year, Dragon Ship, Golden Caravan, and Golden Ticket.

The online casino displays its game library on its homepage. Players can sort games according to level of popularity, game type, or provider. They can also list the games according to alphabetic order and view them in the list or grid format.

Casino Mate labels some of the games Hot, indicating that these are the most lucrative and most played games in the library. Some of the hot games in the library are Wins of Fortune, Immortal Romance, Pimped, and Big Bad Wolf.

Top Online Casino Games

Online Pokies

The library includes literally thousands of video slots, including Astro Pug, Cash of Kingdoms, Celtic Goddess, and Amazing Aztecs.

Classic Pokies

Play classic slots such as Cash Splash, Irish Gold, Wheel of Wealth, and Zany Zebra.

Video Poker

Try your strategies on video poker games such as Jackpot Poker, Double Joker, Jacks or Better, or Bonus Poker.

Blackjack

The library includes several varieties of blackjack, including Microgaming's Gold series of blackjack games, Play N Go's Double Exposure Blackjack, and Betsoft Gaming's 21 Burn Blackjack.

Table Games

Some of the most popular table games are Craps, Baccarat, Pai Gow Poker, and Oasis Poker.

Roulette

When compared to blackjack, roulette variants are fewer. Play Microgaming's Premier Roulette, Betsoft's Zoom Roulette, and Play N Go's European Roulette Pro.

Jackpot Games

The online casino labels its jackpot games J to make it easier for players to identify them. Players can get rich if they win jackpot games such as Microgaming's Mega Moolah and Betsoft Gaming's At the Copa and A Night in Paris.

3D Slots

Betsoft Gaming's 3D slots deliver a truly enhanced slots gaming experience. Casino Mate offers 3D slots such as Gypsy Rose, Sin City Nights, and Rockstar.

Casino Mate Mobile Casino

Casino Mate is compatible with any mobile device with HTML5 support. Players can play the best HTML5 games from Quickspin, Spigo, and Betsoft on the move without having to download any software client or native mobile gaming app.

Getting started is as simple as visiting Casino Mate on one's mobile device browser. Next, players have to log in to their existing gaming accounts and visit the casino cashier. They only have to tap on a desired game icon to load it on their browser.

The mobile casino is just as good as its desktop version. Players can play for fun or real money, make deposits and withdrawals, claim bonuses, participate in promotions, and win big money jackpots on the move.

Casino Mate Bonuses

Casino Mate designs exciting booster bonuses and free spin offers.

Promotions At Casino Mate

Once players have claimed and used their welcome bonus offer of up to $1400 plus 80 free spins, they can claim the other bonus offers at the online casino.

• Mate's Rewards - This promotion challenges players to achieve levels and grab rewards.
• Money Days - On Mondays, players can claim a bonus of 40% up to $200.
• Perfect Match - On Tuesdays, the online casino offers a bonus of 35% up to $70.
• Bonus Booster - Players can claim 25% on deposits of at least $20 and 50% on deposits of at least $150.
• Weekend Bonus - If players complete three missions, they can claim match bonuses and free spins.
• Sunday Bonus - The online casino challenges players to find 5000 no-deposit free spins that are hidden away in secret slots.

The Casino Mate VIP Club

Casino Mate calls its rewards program Club Mate. The online casino has designed it to reward loyal players with special offers, bonuses, prizes, and casino freebies.

VIP players at Casino Mate can enjoy the following benefits:

• Customized bonus offers and promotions
• Bigger withdrawal limits
• Faster payouts
• VIP bonus offers
• Freebies, incentives, and gifts
• Dedicated VIP hosts

Casino Mate invites deserving players to become a part of Club Mate. While selecting players for Club Mate, the online casino considers the following criteria:

• Frequency of logins, deposits, withdrawals, and gaming sessions
• Big wins or losses
• Number of games played
• Loyalty to Casino Mate

If players feel that they deserve to be invited, they can send an email to vip@casino-mate.com.

Once they become members of Club Mate, players have to do the following to retain their membership:

• Comply with the casino terms and conditions
• Deposit and wager the required amount
• Be active at the online casino
• Login frequently
• Play for real money
• Provide a valid phone number and email address

Deposit and Withdrawal Options

Players can choose from the following banking methods to make deposits and withdraw winnings from their accounts:

• Credit Cards - Players can use Visa and MasterCard to make instant deposits into their gaming accounts. Visa also serves as a withdrawal method and has a withdrawal timeframe of 3 - 5 days. Players cannot use MasterCard to withdraw their winnings.
• Electronic Wallets - Casino Mate offers electronic wallets such as Neteller, Instadebit, Skrill, PaySafeCard, iDebit, and EcoPayz. Skrill, EcoPayz, and Instadebit also serve as withdrawal options. While Skrill and EcoPayz withdrawals are instant, Instadebit withdrawals can take anywhere between 3 - 5 days.
• Bank Transfer - Players cannot use Bank Transfer to make deposits, but they can use this method for withdrawals. The withdrawal time frame for Bank Transfer is 3 - 5 days.
• Neosurf - This is an instant deposit option.
• Interac e-Transfer - Players can use this method to load their gaming accounts instantly.

Ewallet
1 - 3 Days

Bank Transfers
1 - 5 Days

Credit/Debit Cards
3 - 7 Days

Minimum Withdrawal
20

Manual Flush
Yes

Customer Service

Casino Mate offers 24/7 support. If players visit the Frequently Asked Questions (FAQ) section, they can view answers to commonly asked questions on gaming accounts, banking, promotions, bonuses, games, and so on.

If they have forgotten their password, they can easily reset it by clicking on a link on the support page.

Players can use the following methods to get in touch with a customer support agent:

• Email - Players can send an email to CMSupport@casino-mate.com (player support) or CMBanking@casino-mate.com (banking and accounts).
• Live Chat - Click on the Live Chat link to open the live chat window and instantly connect with a customer support agent.
• Telephone - Call the online casino on the numbers 0800-451-134 (New Zealand), (+) 1877-280-5371 (alternate number), +43-720-884-697 (Austria), or 1800-006-285.

7/10

Having played at Casino Mate for a long time, our team found that it is well-run casino that gives top priority to customer satisfaction. We strongly recommend Casino Mate to all Australian players who are looking for generous bonus offers, multi-provider games, and a software platform that is compatible with mobile devices.